Delivery Methods
DELIVERY METHODS
3 ways to receive your Ashley order
Explore our delivery options and choose what works for you
ASSEMBLY INCLUDED
White Glove delivery
1. Home Assembly*
Our experienced delivery team will place, assemble and inspect your new items with care, in the room of your choice.
2. Delivery team cleanup
Packaging materials will be removed after assembly, so you don't have to clean up.
3. Signed Delivery
Items will be delivered into your home. A signature is required.
*Excludes installation and package removal for rugs, artwork, and lighting fixtures.
ASSEMBLY NOT INCLUDED
Doorstep delivery
1. Signed Delivery
Items will be delivered to your front door. A signature is required.
2. Customer hand-off
Please be aware that you must bring items inside from the drop-off area.
3. DIY assembly
You are responsible for assembling your items.
4. Recommended for small orders only
Not recommended for large furniture or complex orders.
ASSEMBLY NOT INCLUDED
Free ground shipping*
1. Front door delivery
Small parcel items will be delivered to your front door, no signature required.
2. Weekend delivery
Weekend delivery available in select locations.
3. DIY assembly
You are responsible for any items that require assembly.
*Shipping fees apply to Alaska and Hawaii